Master the negotiation techniques

Master the negotiation techniques

Course objectives

  • Know the principles of negotiation
  • Acquire the assets and techniques of negotiation
  • Adopt the good behavior of the negotiator
  • Know your negotiating style
  • Define negotiation strategies
  • Manage conflicts in a negotiation

Entrance requirements

no admission requirement


Rue de la station, 19
B-1300 LIMAL

or in your company


  • The organization and structure of the negotiation: definitions, component, types, planning and preparation
  • Communication: verbal and nonverbal communication, obstacles, techniques
  • Trading strategy: creating a win / win environment
  • The relation with the interlocutor: method of listening, analysis of the needs, arguments, how to treat the objections, to ensure a quality service


Price per group: 820 €

We included in our price:

  • Coffee 
  • Snack
  • Bottles of water
  • Lunch and drink

* Price exempt from VAT according to article 44 of the VAT code