Course objectives
- Clarify a request
- Know how to negotiate a compromise
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Facing contradictory demands
Entrance requirements
no admission requirement
Locations
FACT TRAINING CENTER
Rue de la station, 19
B-1300 LIMAL
or in your company
Required papers for registration
Registration form for individuals - Registration form for company
You have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « reception@factgroup.eu ». Do not forget to enclose the necessary annexes to your registration.
You have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « reception@factgroup.eu ». Do not forget to enclose the necessary annexes to your registration.
Program
- The relationship between conflicting demands and stressors and stressors
- Identify the needs of the interlocutors and clarify their demands
- Use communication techniques
- Find alternatives in case of refusal
Price
Price per group: 820 €
We included in our price:
- Coffee
- Snack
- Bottles of water
- Lunch and drink
* Price exempt from VAT according to article 44 of the VAT code
Further information
Fact Training Center - Service commercial
Rue de la Station 19, 1300 Limal
Phone : 010 418 840
sales@factgroup.be