Develop effective relationships by analyzing emotions

Course objectives

no admission requirement

FACT TRAINING CENTER
Rue de la station, 19
B-1300 LIMAL

or in your company

Registration form for individuals - Registration form for company
You have to send this paper by post to Fact Training Center, 19 rue de la Station - 1300 Limal, « to the attention of the reception », or by mail to « reception@factgroup.eu ». Do not forget to enclose the necessary annexes to your registration.

Become aware of the communication process (circuit, representations, interpretation, nonverbal communication).
The importance of observation.
Know your interpersonal skills: self-assessment.
Recognize and identify emotions: triggers, management, reactions they can induce.
Anticipate and manage delicate situations.
Know your relationship style.
Go from passive, aggressive behavior to assertive behavior.
Experiment with active listening during a scenario.

Price per group: 820 €

We included in our price:

* Price exempt from VAT according to article 44 of the VAT code

Fact Training Center - Service commercial
Rue de la Station 19, 1300 Limal
Phone : 010 418 840
sales@factgroup.be